Feedback & Complaints
We’re dedicated to providing high-quality service and maintaining healthy relationships with all of our customers.
As a customer of CCLO Living, you are entitled to make a complaint and provide feedback to us. On this page, you will find a copy of our Feedback & Complaints Policy as well as an outline of our policy and procedures for the handling of both verbal and written complaints.
Compliments, Feedback & Complaints
This form is to provide feedback about your experience with CCLO Living, our services and our team.
If you prefer, you can download a printable copy of this form here.
Are we still getting it wrong?
You have more options.
If you wish to take your complaint further, you can do so by contacting the NDIS commission on 1800 035 544. Please let us know if you require some support to do this.
Unit 10C, 1 Bounty Close
Tuggerah NSW 2259
Office Hours: 8:30am-4:30pm
Monday – Friday
02 4353 2411