Feedback & Complaints
We’re dedicated to providing high-quality service and maintaining healthy relationships with all of our customers.
As a customer of CCLO Living, you are entitled to make a complaint and provide feedback to us. On this page, you will find a copy of our Feedback & Complaints Policy as well as an outline of our policy and procedures for the handling of both verbal and written complaints.
Phone
Speak with our team about how we can improve our service. If we are not doing well, we would love the chance to do better. You can contact us directly by:
P 02 4353 2411
E info@cclo.com.au
Online & Mail
You can use our compliments, feedback & complaints form to tell us what is going right or wrong, or you can download a printable copy and send it to us via post.
Compliments, Feedback & Complaints
This form is to provide feedback about your experience with CCLO Living, our services and our team.
If you prefer, you can download a printable copy of this form here.
Have we fixed things?
We do our best to address all feedback.
If you’ve requested for us to make a change, it’s helpful for us to know if we’ve addressed the issue for you. You can let us know by:
P 02 4353 2411
E info@cclo.com.au
Are we still getting it wrong?
You have more options.
If you wish to take your complaint further, you can do so by contacting the NDIS commission on 1800 035 544. Please let us know if you require some support to do this.
Our Services
Building houses,
creating homes
Our Supported Accommodation Homes provide a safe and supported residence for individuals living with a disability. Our homes are located in the northern end of the Central Coast at Woongarrah Waters, Toukley, Gorokan, Wyong, Budgewoi, Gosford and Woy Woy.
To learn more about our current vacancies, please click the below button
Head Office
Unit 3/2A Bounty Close,
Tuggerah NSW 2259
Office Hours: 8:30am-4:30pm
Monday – Friday
Call Us
02 4353 2411
EMAIL US
info@cclo.com.au
